Storefront Editor | Service Times Page Visible only to admins
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Our goal is to complete every order with the care and quality your images deserve. Our service times are based on the average production time required to meet that goal. You will be notified by email when the order is complete or ready for shipping. Our service times are based on business days and do not include Saturday, Sunday or holidays. These times are considered guidelines and actual production times may vary based on the time of day the order was placed and the quantity ordered. Busy seasonal times may also cause a variance in production times.
Service times by product - based on business days.
| Product Type | Service Time (in business days) |
| Studio Prints | 2-4 |
| Specialty Prints | 2-4 |
| Smart Prints | 2-4 |
| Your Design (prints) | 2-4 |
| Cards & Stationery | 3-5 |
| Metal Prints | 3-5 |
| Framed Prints | 3-5 |
| Gallery Prints | 3-5 |
| Calendars | 3-5 |
| Gifts (not including jewelry items) | 3-5 |
| Jewelry | 4-6 |
| Canvas Prints | 4-6 |
| Spiral Books | 3-5 |
| Books (not including spiral books) | 5-7 |
In-Store Services - based on business days.
| Service Type | Service Time (in business days) |
| Scanning | 3-7 |
| Retouching/Repair | 3-7 |
| Video Services | 3-7 |
| Movie Film to DVD | 4 weeks |
| Film Processing | 3-5 |
| Prints from Negatives/Slides | 3-5 |
| Prints from Prints | 2-4 |
| Custom Framing | 2 weeks |